WARRANTY AND DUTY OF COMPENSATION
In accordance with current legislation, the articles have a 24-month warranty. Some articles may be marked with a superior guarantee, this information being associated with the description of the article.
Damages and damages arising from improper or incorrect handling, as well as the use of improper accessories or alteration of original parts by the customer or by third parties not authorized by the owner of this domain are excluded from the warranty.
Natural wear and tear is also excluded from the warranty.
If the customer accepts the order or object of the order despite being aware of any damage or defect, he will only be entitled to compensation within the scope described below, if he expressly claims this right in writing, immediately upon receipt of the goods. As expected, if damage is detected at the time of delivery, the description of the damage must be described in a document to that effect, prepared by the transport company.
The customer will only be entitled to the warranty and compensation in the value of the order for existing transport damages, if he has fulfilled the obligation to verify the integrity of the order, object of the order and made the notification by the email of contact of this website as planned .
The request for the activation of the warranty for a particular product and compensation of its value, must be requested in writing to the contact email of this web site, indicating the product concerned, the reason for which the warranty is requested and the order reference. The article must be sent to our facilities by prior arrangement through the contact email of this web site, in order to combine the sending of the article and the carrier used. Upon receipt, the item will be checked at our premises. In the event that the warranty activation is verified, the shipping costs incurred by the user in returning the item will be refunded or, optionally, the shipping costs of a new replacement item will be borne by the owner of this web site.
After verification by the owner of this website and proof of the legitimacy of the right to indemnity for activation of the warranty, the user may choose to be indemnified with one of the following options: new article, equivalent article, monetary value of the order or creation of a voucher of identical monetary value, to be used for future purchase.